Depressing at the state of things may be, I found researching and writing this article about the questions scholars are asking today about the role of social and digital media in political mobilization in the Middle East, for The Chronicle of Higher Education, very interesting.
"It’s difficult to tell the story of the Arab Spring without talking about social media," says Philip N. Howard, a professor in the department of communications at the University of Washington. But "after years of excitement and effervescence," he notes, "we’re in a much more jaded or critical stage of inquiry."
Working on his book (with Muzammil M. Hussain) Democracy’s Fourth Wave? Digital Media and the Arab Spring, Mr. Howard developed a causal model that weighed access to new communication technology in Arab countries alongside other socioeconomic factors. He concluded that that access was part of the basic infrastructure needed for collective action to take place.
But by the time the book was published, in 2013, those mass mobilizations for change had seemingly collapsed. Today, out of half a dozen Arab countries that witnessed uprisings, only Tunisia has managed to see its democratic transition through. Across the region, the bloggers and activists who helped plan and publicize protests were sidelined by Islamist parties and military regimes. They have been silenced, imprisoned, or driven into exile.
Scholars are now asking a different set of questions: How did these huge and hopeful social movements fizzle? Why were they unable to achieve political gains? How is social media being used today by resurgent autocratic governments and by terrorist groups?
Zeynep Tufekci, an assistant professor at the University of North Carolina at Chapel Hill’s School of Information and Library Science, argued in a recent paper that the ability to "scale up" quickly that social media offers to protest movements means they don’t have to do the hard and necessary work of building traditional organizations that know how to make decisions collectively, change strategies, and persevere. In a TED talk she gave in October, Ms. Tufekci compared today’s social movements, in the Arab world and elsewhere, to "start-ups that got very big without knowing what to do next."
You should also read this article on the topic by Sultan Sooud Al Qassemi, "Social media in the Era of ISIS."